Excellent service and good company. My carrier was missing a part and Paper Sparrows sent a new carrier promptly. My cat does not like carriers but tolerates this one well. She has yet to claw to get out. She likes being able to look out but also likes hiding in the bottom. I would definitely buy again. Zippers move easily. Excellent quality.
I love this backpack! I wish the carpet piece that stayed on the bottom would stay in place as you walk so your pet has a flat place to sit on inside, it just gets pushed up behind your pet...but other than that the quality is great, the color is so nice, and it feels nicely made! My cat, despite her face in the photos lol, really enjoys walks in it! Price is great for what you get. It also feels really safe to have your pet in as well.
I love taking my cats out for a walk or to the pet store in this. Everyone stops me and talks about it. Well built. Pretty. We love it.
I constantly get stopped and asked where I got this! I've put it in the washer after my prince decided to pee in it, it went through brilliantly. I only wish it had better support as when I carry my 15lb Maine Coon on walks, it can start to hurt. I've even brought him in to fast food places that didn't have any issues.For size reference, I'm 5' 1